Gamma enhances the dealer satisfaction levels for a leading Global mobility service provider in India

Customer Service

At Gamma, we provide high-quality customer support service.

Customer service is important aspects of every business, and as businesses becomes more competitive, consumers expectations becomes higher and companies must be prepared to deliver the highest customer satisfaction to sustain their competitive advantage. The higher levels of service depend on the effective communications and customer support services. Effective communication in customer service requires a thorough understanding of the needs and perspectives of customers.

Our Customer Service executives are competent in dealing with the customer queries and complaints via calls, emails, chats, etc. They are good listener and communicate effectively verbally and resolving the customer queries completely.

Gamma has the essential expert service personnel and robust infrastructure customer support system.

"1.5 Million customer service calls a month"

Customer Support System

  24 X 7 Customer Service.

  Royale Assist – Premium Customer Support.

  Query Management and Compliant Resolution.

  Tele Verification.

  Technical Help Desk.

  Dispute Processing.

  Grievance Registration.

  Customer Retention.