In today’s digital marketing environment, the customer has wide variety of options to choose from, efficient call centre services are an important element in the value chain for all businesses. Successful organizations around the world have realized that call center / contact centre outsourcing is a cost-effective option that promotes customer satisfaction and retention.

Gamma, with over a decade of experience as a leading Call Center Outsourcing company, enables you to delight your customers. Leading companies in India and other countries have utilized our multichannel contact centre to stay connected to their customers at all hours of the day. With our call centre services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability.

We at Gamma provide BPM support services for diverse businesses in the media and entertainment industry, including: broadcasting and cable companies; advertising, design, production and new media / digital media companies; film, music, gaming and other entertainment studios; publishing companies; information services and market research firms, and others.

Gamma’s Service offering includes :

  Query, Request and Complaint management.

  Customer Support.

  Technical Support.

  Lead Generation.

  Prospect and New Sales.

  Up sell / Cross sell.

  Revenue Enhancement.