Telecommunication is a dynamic and a very competitive industry. Organizations in this industry need to focus on catering to growing demand for connectivity, tackling security issues and new offerings for the latest devices and technology paradigms to be competitive.
We at Gamma provide cost-effective BPM support services for companies engaged in providing services related to wireless, telecommunications, broadband Internet, cable, satellite TV and phones. Organizations that can leverage our services include fixed line operators, mobile network operators / wireless service providers, internet service providers (ISPs), satellite operators, broadcasters, cable companies and others.
Going beyond providing short-term solutions, we will support you on your growth journey for the long-term.
Lead Generation.
Outbound Sales.
Sales Analytics.
Cross-selling and Up-selling Analytics.
Inbound Contact Centre.
Logging and Monitoring Service Requests.
Churn Analysis and Support.
CRM Analytics.
Inside Sales.
Sales Order Taking.
Ordering Support.
Inbound Contact Center.
New product and services, service delivery process creation.
Order Tracking.
Proactive Order Management.
Test Delivery Conformance.
Data Management (Forms, Administrations).
Lead Generation.
Outbound Sales.
Sales Analytic.
Cross-selling and Up-selling Analytic.
Inbound Contact Center.
Logging and Monitoring Service Requests.
Churn Analysis and Support.
CRM Analytic.
Inside Sales.
Sales Order Taking.
Ordering Support.
Inbound Contact Center.
New product and services, service delivery process creation.
Order Tracking.
Proactive Order Management.
Test Delivery Conformance.
Data Management (Forms, Administrations).