We at Gamma provide cost-effective BPM support services for companies engaged in providing services

Telecom

Telecommunication is a dynamic and a very competitive industry. Organizations in this industry need to focus on catering to growing demand for connectivity, tackling security issues and new offerings for the latest devices and technology paradigms to be competitive.

We at Gamma provide cost-effective BPM support services for companies engaged in providing services related to wireless, telecommunications, broadband Internet, cable, satellite TV and phones. Organizations that can leverage our services include fixed line operators, mobile network operators / wireless service providers, internet service providers (ISPs), satellite operators, broadcasters, cable companies and others.

Going beyond providing short-term solutions, we will support you on your growth journey for the long-term.

Lead Generation.

Outbound Sales.

Sales Analytics.

Cross-selling and Up-selling Analytics.

Customer Acquisition

Inbound Contact Centre.

Logging and Monitoring Service Requests.

Churn Analysis and Support.

CRM Analytics.

Operations And CRM

Inside Sales.

Sales Order Taking.

Ordering Support.

Inbound Contact Center.

Sales And Contracts Administration

New product and services, service delivery process creation.

Order Tracking.

Proactive Order Management.

Test Delivery Conformance.

Data Management (Forms, Administrations).

Order Provisioning & Management


Customer Acquisition

  Lead Generation.

  Outbound Sales.

  Sales Analytic.

  Cross-selling and Up-selling Analytic.




Operations And CRM

  Inbound Contact Center.

  Logging and Monitoring Service Requests.

  Churn Analysis and Support.

  CRM Analytic.




Sales And Contracts Administration

  Inside Sales.

  Sales Order Taking.

  Ordering Support.

  Inbound Contact Center.




Order Provisioning And Order Management

  New product and services, service delivery process creation.

  Order Tracking.

  Proactive Order Management.

  Test Delivery Conformance.

  Data Management (Forms, Administrations).