To enable people to give their best they require excellent infrastructure support at every level

Technology Infrastructure

We at Gamma provide a high class work environment supported by cutting-edge technologies. This enables them to provide high quality service to our clients.

Our contact centre is equipped with up-to-date hardware devices through which we stay connected with our clients 24 X 7. Our delivery centres are supported by power back up and our own captive generators that help us to remain active during power outages.

Our Centres At Chennai, Hyderabad And Gurugram

  High availability Servers : HP DL 380 Generation 9 with Online replication from Primary to secondary servers.

  Fiber connectivity from multiple telecommunication vendors for PRI and Leased Lines

  Predictive Dialer : Genesys and Interdialog.

  IVR : Interdialog.

  Call Recording : Genesys & Interdialog.

  Regular data backup on EMC storage server.

  Dual Power backup through UPS & Generator for total premises.

  Headsets & Telephones of Telekonnectors, Plantronics, with noise cancellation capabilities.

  Imaging & Workflow.

  Fully wired 1500 workstations spread across 3 locations across India.