Radical Minds has acquired BPO division of Gamma Process Hub India Limited.

Gamma is a leading Business Process Management company with a strong focus in Banking, Financial Services, Retail, telecommunication, Media, Entertainment and commerce. Gamma leverages the Domain expertise and proven technology to offer an integrated and comprehensive service portfolio. Gamma range of solution enables clients to move faster towards realizing their Business goals and achieve much more than the mandatory cost savings associated with Business Process Management. Our customers in Banking & Finance, Insurance, Retail, Media, E-Commerce, telecommunication, Technology and NGO have come to rely on us for data processing services, voice based services, application platform and data hosting services. Our comprehensive portfolio of services does not merely reduce costs, but enhances business value of the enterprise.

We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution.

Our solutions portfolio is designed to make your company and its brands relevant to your customer’s life. We focus on knowing what you want to achieve and then align the right tools and methodologies to help fulfill them. In essence, we are genuine not generic custodians of our client’s brand.

To add to this, our services are proven and of global delivery standards. We have 13+ years of experience in providing BPM services across multiple domains and locations, with 20+ client engagements.

  Best Practices Implementation : Government e Marketplace (GeM) Experience: Gamma is providing contact centre support for GeM.

  Relationship with our Customers spanning more than a decade.

  Integrated contact centre and feet on the street model to provide last mile connect delight.

  Technology Partnership with Zoho to bring in best in class customer service experience.

  Geographic Spread across 3 delivery centres with expandable capacity for immediate ramp-up.

  People Practice : Hiring, Training and Certification, Continuous monitoring for sustained quality of service.